Wednesday, October 31, 2007
Our Superheros
We made it about 15 houses and then everyone was ready to head home. Not a bad run if you ask me ;-)
The three pictures on the bottom are of Kade, Payton and Kylie making the faces they wanted on their pumpkins.... their SCARY pumpkins.
I just can not pass this one up...sorry
Tuesday, October 30, 2007
I guess this makes Jen the majority
ABC's "Dancing with the Stars" took last week's ratings top spot with its Monday edition, outstepping even the World Series' decisive Game 4.Who would have thunk it!
Monday, October 29, 2007
The Amaizing Pumpkin Patch
In the end, as always the kiddos had lots of fun. Kade loved burying himself in the corn box...and Payton loved throwing corn...which we were no so pleased about. Finally, the last pic on the left is of Kade and Kylie making some scary faces...for some reason Kylie's didn't turn out so scary...I dunno...maybe it is just a diva thing. Jen?
Should have known that it was going to STINK
We pretty much slept through the whole thing. It was way too predictable....you knew the ending before it began. Should have gone to The Kingdom or simply gone out for a nice dinner!
Upon reflection I should have known that it was going to stink. Thinking back to what George Clooney has done recently...I would be hard pressed to find a good movie. About the best one in his past is likely Oceans 11....not exactly Earth shattering.
PASS
Wednesday, October 24, 2007
Pool time with the Zups
You can see from the second picture that Payton was very excited to be in the pool...even had a little spare time to yawn for dad ;-) And on the right you can see Ellen and Laura chillin' in the sun. Unfortunately the hot tub was out of commission this trip so the sun was the next best place for the girls to warm up.
Joe got some of his very own Payton time...which Payton seemed to enjoy immensely. If you look really closely at the last picture on the right...you can see that Payton is starting to turn blue...hence the trip with Joe to the sun ;-) Overall, a nice little piece of normalcy in an otherwise hectic trip thus far!
Tuesday, October 23, 2007
Note to American Airlines.... "You suck!"
Next step...call AA and figure out what to do. Thinking that my long standing elite status will get me somewhere...I call the frequent flier line. After about 5 minutes I get redirected to the local Albuquerque baggage department as they handle these types of things. Well, I try to get a hold of them for 4 days and leave numerous messages. No one calls and no one answers. Back to the elite line. I finally get a hold of someone who tells me that for theft I actually need to file a complaint through email....there is no direct line to this department apparently. So far the customer service has not been a service at all. Since I have no choice I send the following email off to the mysterious department:
To whom this may concern,
On Sept 29, 2007 my family and I traveled from Costa Rica to Albuquerque. Upon reaching Albuquerque and opening our luggage we immediately noticed that our camcorder (Canon Elura-100) was missing - along with the video footage of my daughters first footsteps!! The camcorder case was no longer tucked in between the clothing where I packed it for protection. Instead it was lying on top with the zipper opened and the camcorder missing. This is not a question of a missing item, this is a question of a stolen item since the case was still in the bag, displaced and tampered with. In my mind this is clearly an American Airline issue. When I dropped the bag off at the ticket counter I trusted that American would respect and protect my baggage. Upon retrieval of my bag from AA, that trust was shattered. I have been a long-time AAdvantage member and so far your response in this issue has been terrible - something I did not expect for a frequent customer. I initially got routed to ABQ AA local baggage. They never picked up the phone and never responded to my messages. Finally after 4 days of being ignored, I called AAdvantage customer service and got routed to this email address. To be honest I have very little confidence in AA at this point and have serious doubts about your "customer service" policy. This is something that will definitely impact my carrier decision in the future.
Apparently this email eventually got somewhere because 2 weeks later I received a form letter from American which requires me to provide all sorts of documentation which I do not have with me (like the baggage tag, copy of the original receipt for all missing items). Oh, and I need to get it all to them within 45 days of the incident...uh, it has already been 3 weeks due to their slow asses. So basically we are SOL....camcorder lost...and more importantly....memories lost. So you can all officially thank American Airlines for the fact that you will never see Payton's first steps.
PS - I was going to add the AA logo at the top of this post...but after reading the AA legal disclaimers I figured that would be a violation in some manner and who knows what the hell that would mean.
Monday, October 22, 2007
Last week in Fort Collins....part 1
Sunday came early and we headed out to The Egg and I for a bite at the one restaurant we had to visit during our time in Fort Collins. We met the Mango family there and as usual ate way too much. Then we headed down to Denver to spend some time with the Johnsons. Thankfully they have more than one TV...so watching the football game and Game7 of the Sox game was not an issue ;-) We had a nice time at their new home and the kids enjoyed getting to see Maddie. Kade really enjoyed the fact that three was enough snow on the ground to make a snowman. Maddie and Amy were fair game and so up it went....in no time flat. Then I even got to help Chris hang his deer...now that was an extra special treat I wasn't expecting...but definitely made it an official trip back to Colorado during hunting season! More to come....